Customer-Centric Personal Banker | Grow Wallet Share

PNC; Highlands Ranch (CO); On-site; USD 45,375 - 75,625; Full time

Benefits offered by this job

Health benefits

401(k) with match

Paid holidays

Vacation days

Wellness program

Job summary

PNC is seeking a Personal Banker in Highlands Ranch, CO, to acquire and deepen the branch customer base while delivering an exceptional customer experience. You will drive proactive sales, educate customers on financial options, and collaborate with partners to grow wallet share.

Ideal candidates have 3+ years in banking or related fields, strong customer service, and the ability to balance sales with risk management in a dynamic retail environment.

Qualifications

• Associates or equivalent degree required, plus related experience.
• Minimum 3+ years in banking or financial services.
• Strong customer service and sales skills.
• Ability to collaborate with ecosystem partners and cross-functional teams.

Responsibilities

• Acquire and deepen the branch customer base with proactive sales and service.
• Drive sales conversations via internal and outbound interactions using a defined process.
• Create loyalty and grow share of wallet through differentiated experiences.
• Educate customers on managing transactions using technology and tools.
• Manage risk and adhere to policies while supporting daily branch operations.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

Associates or equivalent degree

Job description

PNC is seeking a Personal Banker in Highlands Ranch, CO, to acquire and deepen the branch customer base while delivering an exceptional customer experience. You will drive proactive sales, educate customers on financial options, and collaborate with partners to grow wallet share.

Ideal candidates have 3+ years in banking or related fields, strong customer service, and the ability to balance sales with risk management in a dynamic retail environment.