Customer-Centric Loaner Car Concierge

Toyota of Portland; Portland, Northern (OR, KY); Hybrid; USD 25,000 - 28,000; Full time

Benefits offered by this job

Paid holidays

Vacation

Medical benefits

401(k) match

Job summary

Toyota of Portland is seeking a Full-Time Courtesy Car Concierge to manage the dealership's loaner vehicle program and support the service department. You will greet customers, verify eligibility, prepare agreements, and ensure smooth loaner operations with thorough inspections and clean, ready vehicles.

The role requires a friendly, articulate, customer-focused professional and offers a competitive hourly wage with a comprehensive benefits package. Background screening is required.

Qualifications

• Friendly, articulate, enthusiastic and a self-motivated team player.
• Excellent communication and customer-service skills.

Responsibilities

• Greet service customers and assist with loaner vehicle requests.
• Verify eligibility, licenses and documentation.
• Prepare loaner agreements and process check-outs/ins.
• Inspect and prepare vehicles for use.
• Coordinate with service staff on vehicle availability and return times.
• Maintain records and ensure policy compliance.

Skills

Customer service

Communication skills

Job description

Toyota of Portland is seeking a Full-Time Courtesy Car Concierge to manage the dealership's loaner vehicle program and support the service department. You will greet customers, verify eligibility, prepare agreements, and ensure smooth loaner operations with thorough inspections and clean, ready vehicles.

The role requires a friendly, articulate, customer-focused professional and offers a competitive hourly wage with a comprehensive benefits package. Background screening is required.