Customer-Centric Banking Teller | Drive Financial Wellness

Northwest Bank; Yorktown (IN); On-site; USD 21,000 - 26,000; Full time

Job summary

Northwest Bank in Yorktown, IN is seeking a friendly Teller to join our customer-focused team. You will greet customers, process transactions accurately, and resolve questions while delivering an exceptional experience to every visitor.

You will balance teller drawers, stay informed about bank products, and support branch operations. Strong cash handling and communication skills will help identify referral opportunities and ensure compliance with bank policies.

Qualifications

• Customer service experience preferred.
• Cash handling experience preferred.
• Banking and/or retail experience preferred.
• Able to balance teller drawer daily and follow procedures.

Responsibilities

• Assist customers with questions, problem resolution, and other needs.
• Proactively engage customers to understand needs and inform them of features and benefits.
• Balance teller drawer daily and participate in branch operations.
• Refer customers to appropriate team member for complex requests or products.

Skills

Customer service

Cash handling

Communication skills

Problem resolution

Education

High School Diploma or equivalent

Job description

Northwest Bank in Yorktown, IN is seeking a friendly Teller to join our customer-focused team. You will greet customers, process transactions accurately, and resolve questions while delivering an exceptional experience to every visitor.

You will balance teller drawers, stay informed about bank products, and support branch operations. Strong cash handling and communication skills will help identify referral opportunities and ensure compliance with bank policies.