Customer-Centric Banking Specialist: Digital and Sales

M&T Bank

Portland (ME)

In loco

USD 26.000 - 43.000

Tempo pieno

6 giorni fa

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Descrizione del lavoro

M&T Bank is seeking a Teller to support branch operations in Portland, Maine. The role emphasizes delivering outstanding customer service, explaining banking products, and guiding customers toward digital engagement.

You will handle routine transactions, assist with account inquiries, and refer opportunities to partners when appropriate. The position focuses on maintaining a welcoming branch environment, handling walk-ins and scheduled appointments, and ensuring compliance with bank policies and

Competenze

High school diploma or equivalent required.
Strong verbal communication skills.
Strong interpersonal skills.
Ability to interact with varying customers (consumer to small business).
Proficiency with internet user-level technology.
Proven time management skills.
Proven prioritization skills.
Ability to work under critical time constraints in a team environment.

Mansioni

Educate customers and explain features and benefits of Consumer and Business Banking solutions; make recommendations based on the customer’s identified needs.
Engage customers in a variety of ways to bank with us and provide solutions to meet their needs, encouraging digital capabilities in customer interactions.
Explain the high-level criteria used to decision loan applications.
Complete servicing-related responsibilities specific to Consumer and Business Banking customer relationships and lead with inquiries to identify opportunities to solve for other banking needs.