Customer-Centric Banking Advisor

M&T Bank Corporation; Kennebunk (ME); On-site; USD 26,000 - 43,000; Full time

Job summary

M&T Bank in Kennebunk, Maine is seeking a friendly Teller to support branch operations, educate customers on banking solutions, promote digital tools, and engage with walk-ins and scheduled appointments to identify needs.

You will process transactions accurately, refer customers to partners for lending or wealth guidance, adhere to AML/KYC controls, and contribute to a differentiated, empathetic customer experience, with a commitment to compliance and teamwork.

Qualifications

• High school diploma or GED required.
• Retail sales or customer service experience preferred.
• Ability to communicate clearly and build rapport with customers.

Responsibilities

• Assist customers with transactions and banking needs in the branch.
• Educate customers on banking products and digital tools; refer to partners when appropriate.
• Adhere to AML/KYC procedures and logging of interactions; resolve issues and escalate when needed.

Skills

Customer service

Cash handling

Communication

Education

High school diploma or GED

Job description

M&T Bank in Kennebunk, Maine is seeking a friendly Teller to support branch operations, educate customers on banking solutions, promote digital tools, and engage with walk-ins and scheduled appointments to identify needs.

You will process transactions accurately, refer customers to partners for lending or wealth guidance, adhere to AML/KYC controls, and contribute to a differentiated, empathetic customer experience, with a commitment to compliance and teamwork.