Customer-Centric Banking Concierge

JP Morgan Chase; Willistown Township (PA); On-site; USD 23,000 - 30,000; Part time

Job summary

JP Morgan Chase in Paoli, PA is seeking an Associate Banker to deliver friendly, accurate service and support clients with their banking needs. The role emphasizes welcoming service, relationship building, and use of digital banking tools to enhance the client experience.

The position is part-time, involves branch interactions, and requires a high school diploma or GED, with opportunities to expand product knowledge and assist clients in achieving their financial goals.

Qualifications

• Client service experience or comparable experience.
• Ability to quickly and accurately learn products, services, and procedures.

Responsibilities

• Create a welcoming environment by greeting clients as they enter the branch and managing lobby flow.
• Exceed client expectations by servicing accounts and opening new ones while complying with policies and regulations.
• Educate clients on day-to-day banking and technology self-service options (Chase Mobile App, Chase.com, ATMs).
• Build relationships by listening, asking questions, and sharing product knowledge with the team to meet goals.
• Support branch operations and cash handling in line with bank policies.

Skills

Client service experience

Relationship building

Effective communication

Attention to detail

Team collaboration

Learning new products

Education

High school diploma or GED

Job description

JP Morgan Chase in Paoli, PA is seeking an Associate Banker to deliver friendly, accurate service and support clients with their banking needs. The role emphasizes welcoming service, relationship building, and use of digital banking tools to enhance the client experience.

The position is part-time, involves branch interactions, and requires a high school diploma or GED, with opportunities to expand product knowledge and assist clients in achieving their financial goals.