Relationship Banker: Elevate Client Experiences

JPMorgan Chase; Chicago (IL); On-site; USD 42,000 - 52,000; Full time

Job summary

JPMorgan Chase is seeking an Associate Banker to deliver welcoming, attentive service in a branch environment. You will build trusted relationships with clients, educate them on everyday banking and digital tools, and collaborate with team members to help clients reach their financial goals.

Ideal candidates bring client service experience, strong communication, and a passion for helping customers navigate banking solutions.

Qualifications

• Client service experience or comparable experience.
• Ability to quickly and accurately learn products, services, and procedures.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Exceed client expectations by opening new accounts and servicing existing ones while following policies and regulatory requirements.
• Educate clients on day-to-day banking transactions and digital self-service options.
• Build relationships by listening, asking questions, and sharing product knowledge to help clients achieve financial goals.
• Perform branch operations and equipment handling in line with bank policies.

Skills

Client service

Relationship building

Communication

Teamwork

Product knowledge

Education

High school diploma or GED

Job description

JPMorgan Chase is seeking an Associate Banker to deliver welcoming, attentive service in a branch environment. You will build trusted relationships with clients, educate them on everyday banking and digital tools, and collaborate with team members to help clients reach their financial goals.

Ideal candidates bring client service experience, strong communication, and a passion for helping customers navigate banking solutions.