Part-Time Teller: Customer-Centric Banking

Santander; Brookline (MA); On-site; USD 30,000 - 47,000; Part time

Job summary

Santander Brookline, MA is seeking a Part Time Teller to support customers with banking needs, process transactions, and maintain accurate cash drawers.

You will deliver exceptional service, adhere to bank policies, educate customers on digital tools, and help resolve issues while maintaining a welcoming branch environment; weekend and evening hours may be required to meet customer needs. Strong cash handling and math skills are essential.

Qualifications

• 6+ months cash handling experience.
• 6+ months customer service experience.
• Excellent customer service skills and a passion for helping others.
• Ability to identify and elevate concerns of risk to appropriate channels.
• Ability to follow directions, policies, and procedures.
• Effective listening and communication skills.
• Comfortable using digital tools and technology to engage customers.
• Energetic, organized and able to multi-task in a fast-paced environment.

Responsibilities

• Provide elevated customer service by welcoming customers and assisting with banking needs.
• Process transactions: deposits, withdrawals, transfers.
• Handle cash and maintain accurate cash drawer balances.
• Adhere to bank policies, compliance and risk management to prevent fraud.
• Recognize opportunities and cross-sell bank products.
• Educate customers on self-service digital tools.

Skills

Cash handling

Customer service

Communication

Attention to detail

Education

High school diploma

Tools

Microsoft Office

Job description

Santander Brookline, MA is seeking a Part Time Teller to support customers with banking needs, process transactions, and maintain accurate cash drawers.

You will deliver exceptional service, adhere to bank policies, educate customers on digital tools, and help resolve issues while maintaining a welcoming branch environment; weekend and evening hours may be required to meet customer needs. Strong cash handling and math skills are essential.