Customer-Centric Area Installation Coordinator

Home Depot; Palm City (FL); On-site; USD 52,000 - 85,000; Full time

Job summary

The Home Depot is seeking an Area Installation Specialist to support the customer experience throughout the install life cycle in Florida. You will conduct job site inspections, perform technical measures, and review quality to ensure THD standards are met.

Responsibilities include maintaining customer communication, managing install jobs across areas, and handling scope changes to keep timelines on track. Travel is occasional, and the role requires a background in home improvement or related

Qualifications

• Must be eighteen years of age or older.
• Must be legally permitted to work in the United States.
• Must pass pre-employment test if applicable
• Bachelor's degree or equivalent in a field related to the job.

Responsibilities

• Maintain regular communication with customers across the install life-cycle, ensuring timely follow-up and resolving questions or changes.
• Manage all jobs in the assigned area and product category, including pre-existing conditions, product affirmations, and technical measures.
• Address customer questions, document scope changes, and ensure timely closure of open services and changes to drive a smooth install experience.

Skills

Customer focus

Project management

Communication

Time management

Problem solving

Education

Bachelor's degree or equivalent

Job description

The Home Depot is seeking an Area Installation Specialist to support the customer experience throughout the install life cycle in Florida. You will conduct job site inspections, perform technical measures, and review quality to ensure THD standards are met.

Responsibilities include maintaining customer communication, managing install jobs across areas, and handling scope changes to keep timelines on track. Travel is occasional, and the role requires a background in home improvement or related