Customer Care Teller: Elevate the Banking Experience

Fifth Third Bank; Bloomfield Hills (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

Fifth Third Bank in Bloomfield Hills, MI is seeking a CSR/Teller to join our Maple Telegraph team in a full-time role. You will perform daily cash handling, support customer service, and uphold bank policies to ensure accurate and friendly service.

You will refer customers to bankers for consultative conversations, protect confidential information, and help maintain an efficient, compliant branch operation in a dynamic retail environment.

Qualifications

• High school diploma/GED required.
• Extensive cash handling experience.
• Ability to interact confidently with the public.
• Knowledge of retail policies and procedures.
• Flexibility in scheduling.

Responsibilities

• Deepen relationships and guide customers to meet financial needs.
• Provide follow up and resolve customer questions.
• Maintain timely, clear communication with customers.
• Protect customer information and confidentiality.
• Refer customers to Bankers and business partners for consultative conversations.

Skills

Cash handling

Customer service

Communication

Education

High School diploma/GED

Job description

Fifth Third Bank in Bloomfield Hills, MI is seeking a CSR/Teller to join our Maple Telegraph team in a full-time role. You will perform daily cash handling, support customer service, and uphold bank policies to ensure accurate and friendly service.

You will refer customers to bankers for consultative conversations, protect confidential information, and help maintain an efficient, compliant branch operation in a dynamic retail environment.