Banking Teller & Customer Care Specialist

Fifth Third; Birmingham (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

Fifth Third Bank in Bloomfield Hills, MI, is seeking a CSR/Teller to deliver excellent customer service and support daily banking operations. You will listen to customer needs, guide them to appropriate solutions, and maintain confidentiality in all interactions.

The role emphasizes ethical behavior, flexible scheduling, and collaboration with the platform team to ensure smooth office operations and accurate balancing records.

Qualifications

• Cash handling experience or aptitude.
• Ability to interact confidently with the public.
• Adherence to dress code and company policies.
• Demonstrates integrity and ethical conduct.

Responsibilities

• Provide excellent customer service in all interactions and refer customers to appropriate business partners.
• Support operations by performing daily office responsibilities and maintaining accurate records.
• Refer customers to Bankers and partners for consultative conversations and solutions.
• Maintain confidentiality and follow risk and compliance requirements.

Skills

Cash handling

Public interaction

Communication

Attention to detail

Education

High school diploma/GED

Job description

Fifth Third Bank in Bloomfield Hills, MI, is seeking a CSR/Teller to deliver excellent customer service and support daily banking operations. You will listen to customer needs, guide them to appropriate solutions, and maintain confidentiality in all interactions.

The role emphasizes ethical behavior, flexible scheduling, and collaboration with the platform team to ensure smooth office operations and accurate balancing records.