CSR/Teller — Customer Care & Risk‑Smart Banking

Fifth Third; Wixom (MI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Total rewards benefits

Comprehensive health benefits

Job summary

Fifth Third Bank is seeking a CSR/Teller in Michigan at the Maple M5/Commerce Township location. You will deliver outstanding customer service, process transactions, and guide customers to the right business partners for consultative conversations.

The role requires cash handling, a high school diploma, and flexibility to work varied shifts. You will work in a normal office environment and contribute to a trusted, inclusive banking culture.

Qualifications

• High school diploma or GED required.
• Experience handling cash and serving the public.
• Ability to follow dress code and retail policies.
• Strong judgment, initiative, and problem solving.
• Uphold Fifth Third core values and inclusive culture.
• Flexibility to work varied shifts.

Responsibilities

• Provide excellent customer service and refer customers to appropriate partners.
• Handle daily office tasks and maintain accurate balancing records.
• Respond promptly to inquiries and resolve issues.
• Maintain confidentiality of customer information.
• Refer customers to bankers for consultative discussions.
• Support the platform team to ensure smooth operations.

Skills

Customer service

Cash handling

Public interaction

Dress code compliance

Ethical conduct

Flexibility

Education

High school diploma/GED

Job description

Fifth Third Bank is seeking a CSR/Teller in Michigan at the Maple M5/Commerce Township location. You will deliver outstanding customer service, process transactions, and guide customers to the right business partners for consultative conversations.

The role requires cash handling, a high school diploma, and flexibility to work varied shifts. You will work in a normal office environment and contribute to a trusted, inclusive banking culture.