Part-Time CSR Teller: Elevate Customer Banking

Fifth Third; Grand Rapids (MI); On-site; USD 20,664 - 26,174; Part time

Job summary

Fifth Third Bank in Grand Rapids, MI is seeking a Part-Time CSR/Teller to deliver excellent customer service and guide customers to appropriate banking solutions. This role emphasizes accuracy, confidentiality, and adherence to bank policies while supporting daily branch operations.

The position involves cash handling, public interaction, and flexible scheduling within a retail banking environment. The successful candidate will work as part of a team to ensure a positive customer experience and

Qualifications

• High school diploma or GED is required.
• Cash handling experience is expected.
• Ability to interact with the public and adhere to dress code guidelines.

Responsibilities

• Provide excellent customer service in all interactions and refer customers to appropriate business partners for consultative conversations.
• Perform daily office responsibilities and maintain efficient operations.
• Handle referrals to personal bankers and business partners for tracking purposes.
• Follow bank policies and procedures and escalate issues as needed.

Skills

Customer service

Cash handling

Public interaction

Education

High school diploma/GED

Job description

Fifth Third Bank in Grand Rapids, MI is seeking a Part-Time CSR/Teller to deliver excellent customer service and guide customers to appropriate banking solutions. This role emphasizes accuracy, confidentiality, and adherence to bank policies while supporting daily branch operations.

The position involves cash handling, public interaction, and flexible scheduling within a retail banking environment. The successful candidate will work as part of a team to ensure a positive customer experience and