Part-Time CSR/Teller: Elevate Customer Experience

Fifth Third Bank; Holland (MI); On-site; USD 16,531 - 24,796; Part time

Benefits offered by this job

Comprehensive benefits

Paid time off

Job summary

Fifth Third Bank is seeking a part-time CSR/Teller in Holland, MI. The role focuses on delivering exceptional customer care for daily transactions and inquiries, while maintaining accurate cash handling and adherence to bank policies.

You will refer customers to partners for banking solutions and support daily office operations. Ideal candidates possess strong communication, a professional image, and teamwork mindset, with the flexibility to work in a fast-paced retail banking environment in

Qualifications

• High school diploma or GED required.
• Must be able to perform advanced math with cash handling.
• Ability to present a professional image when interacting with customers.
• Comfortable engaging with the public and initiating dialogue.
• Clear reading/writing skills for communication.
• Knowledge of retail policies and procedures helpful.
• Ability to use sound judgment and work in a team.

Responsibilities

• Provide outstanding customer care for daily transactions and inquiries.
• Refer customers to business partners for products and services.
• Assist with office tasks and maintain accurate records per policy.
• Resolve customer issues promptly and professionally.
• Protect customer confidentiality and adhere to codes of conduct.
• Support sales referrals and participate in team meetings.

Skills

Cash handling

Customer service

Professional image

Teamwork

Strong communication

Education

High school diploma/GED

Job description

Fifth Third Bank is seeking a part-time CSR/Teller in Holland, MI. The role focuses on delivering exceptional customer care for daily transactions and inquiries, while maintaining accurate cash handling and adherence to bank policies.

You will refer customers to partners for banking solutions and support daily office operations. Ideal candidates possess strong communication, a professional image, and teamwork mindset, with the flexibility to work in a fast-paced retail banking environment in