Customer Service Teller: Build Trusted Banking Relationships

Fifth Third Bank; Plainwell (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

Fifth Third Bank in Plainwell, MI is hiring for a CSR/Teller position. You will serve customers, handle transactions, and refer to specialists for financial solutions. Emphasis is on confidentiality, policy adherence, and timely communication.

You will work in a normal office environment with a focus on accuracy, integrity, and customer trust, supporting the bank's comprehensive service model across retail products.

Qualifications

• High school diploma or GED required.
• Experience handling cash and serving customers.
• Ability to follow bank policies and procedures.
• Strong judgment, reliability and integrity.
• Flexibility to work varying schedules.

Responsibilities

• Provide excellent customer service in all interactions.
• Refer customers to appropriate business partner for consultative conversations.
• Maintain confidentiality of customer information.
• Balance records and resolve outages as needed.
• Refer customers to Bankers and partners for additional products.

Skills

Cash handling

Public interaction

Policy adherence

Integrity

Scheduling flexibility

Education

High school diploma/GED

Job description

Fifth Third Bank in Plainwell, MI is hiring for a CSR/Teller position. You will serve customers, handle transactions, and refer to specialists for financial solutions. Emphasis is on confidentiality, policy adherence, and timely communication.

You will work in a normal office environment with a focus on accuracy, integrity, and customer trust, supporting the bank's comprehensive service model across retail products.