Customer Care Teller & CSR — Elevate Banking Experiences

Fifth Third; Warren, Northern (MI, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Fifth Third Bank in Warren, MI is seeking a CSR/Teller to provide excellent customer service, handle cash, and guide customers to suitable solutions. You will refer customers to bankers and business partners, while upholding bank policies and risk controls in a fast-paced retail environment.

The role focuses on accurate cash handling, professional communication, and building trust with customers. It requires basic knowledge of retail banking procedures and a willingness to learn and adapt.

Qualifications

• High school diploma or GED required.
• Experience handling cash and serving the public with professionalism.
• Knowledge of retail policies and procedures helpful.

Responsibilities

• Provide excellent customer service in all interactions.
• Refer customers to the appropriate business partner for consultative conversations.
• Maintain confidentiality and follow bank policies and risk guidelines.
• Handle daily office responsibilities and assist with operations as needed.
• Identify customer needs and refer to bankers and partners for solutions.

Skills

Cash handling

Public interaction

Customer service

Retail policies

Education

High School Diploma or GED

Job description

Fifth Third Bank in Warren, MI is seeking a CSR/Teller to provide excellent customer service, handle cash, and guide customers to suitable solutions. You will refer customers to bankers and business partners, while upholding bank policies and risk controls in a fast-paced retail environment.

The role focuses on accurate cash handling, professional communication, and building trust with customers. It requires basic knowledge of retail banking procedures and a willingness to learn and adapt.