Customer Care & Tech Support Specialist

Pldi; Tigard (OR); On-site; USD 35,000 - 45,000; Full time

Job summary

A customer service-focused company in Tigard, Oregon is seeking a Call Center Representative. Responsibilities include handling customer inquiries and complaints, providing information about products and services, and troubleshooting technical issues. The ideal candidate will have experience in customer service, excellent communication skills, and the ability to build rapport with clients. This position offers opportunities for professional growth in a fast-paced environment.

Qualifications

• Previous experience in customer service, sales, or related fields.
• Ability to build rapport with clients.
• Ability to prioritize and multitask efficiently.

Responsibilities

• Handle customer inquiries and complaints.
• Provide information about products and services.
• Troubleshoot and resolve product issues.

Skills

Customer service experience

Sales experience

Ability to build rapport

Prioritization and multitasking

Excellent written communication

Excellent verbal communication

Job description

A customer service-focused company in Tigard, Oregon is seeking a Call Center Representative. Responsibilities include handling customer inquiries and complaints, providing information about products and services, and troubleshooting technical issues. The ideal candidate will have experience in customer service, excellent communication skills, and the ability to build rapport with clients. This position offers opportunities for professional growth in a fast-paced environment.