Customer Support Specialist - Troubleshooter & Rapport

Pldi; Indianapolis (IN); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading service company in Indianapolis is seeking a Call Center Agent. The role involves assisting customers with product information and resolving technical issues. Ideal candidates should have experience in customer service or sales, possess excellent communication skills, and be able to multitask. If you are positive and professional, we invite you to apply for this position that offers a dynamic work environment.

Qualifications

• Experience in customer service or sales is preferred.
• Ability to manage multiple tasks while maintaining a positive demeanor.
• Strong communication skills are essential.

Responsibilities

• Handle customer inquiries and complaints effectively.
• Provide detailed information about products and services.
• Troubleshoot and resolve any product-related issues.

Skills

Customer service experience

Sales skills

Excellent communication skills

Job description

A leading service company in Indianapolis is seeking a Call Center Agent. The role involves assisting customers with product information and resolving technical issues. Ideal candidates should have experience in customer service or sales, possess excellent communication skills, and be able to multitask. If you are positive and professional, we invite you to apply for this position that offers a dynamic work environment.