Customer Care & Storage Pick-Up Associate

Floor & Decor Holdings Inc.; Conyers (GA); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

401k with company match

Medical, Dental, Vision insurance

Paid vacation and sick time

Paid holidays

Volunteer Time Off

Job summary

Floor & Decor Holdings Inc. in Conyers, GA is hiring a Customer Storage Buy Associate to greet customers and manage the storage buy pick-up process. You will verify identities and collect required information for pick-ups, while delivering orders in POS and upholding safety standards.

The role requires at least 1 year of retail sales experience, strong communication and computer skills, and the ability to thrive in a fast-paced environment. Full-time and part-time positions available.

Qualifications

• 1 year of retail sales experience required or equivalent combination of education and experience.
• Excellent communication skills (verbal and written).
• Excellent interpersonal skills with the ability to work with all levels of store management and store associates.
• Strong computer skills and internet project coordination experience.
• Must be a self-starter and work well in a fast-paced environment.

Responsibilities

• Meet and greet storage buy customers.
• Manage the storage buy pick-up process with the company’s car topper program.
• Demonstrate knowledge and comply with the company’s phone answering SOP.
• Verify the identity of the person picking up the storage buy orders to ensure authorization.
• Obtain the required customer information on all storage buy pick-ups.
• Deliver customer storage buy orders in POS.
• Comply with the company’s safety SOP for lifting practices.
• Be an expert in all product knowledge and assist customers with product questions and selections.
• Clean and stock products according to Floor & Décor’s brand standards.
• Act and work in a manner consistent with the company’s core roles.

Skills

Excellent communication

Interpersonal skills

Strong computer skills

Self-starter in fast-paced env

Job description

Floor & Decor Holdings Inc. in Conyers, GA is hiring a Customer Storage Buy Associate to greet customers and manage the storage buy pick-up process. You will verify identities and collect required information for pick-ups, while delivering orders in POS and upholding safety standards.

The role requires at least 1 year of retail sales experience, strong communication and computer skills, and the ability to thrive in a fast-paced environment. Full-time and part-time positions available.