Customer Service Specialist - Data Entry & Call Center

Mindlance, Inc.; Manchester-by-the-Sea (MA); On-site; USD 20,664 - 27,552; Part time

Job summary

A national recruiting company is seeking a Customer Service Representative in Manchester-by-the-Sea. The position requires customer service experience and entails receiving and making calls, performing data entry, and maintaining customer relationships. Candidates must be available to work Saturdays and be able to meet productivity standards. This role offers training and has a temporary contract with a potential for a hire. Interested applicants should submit their chronological resume and contact us for further details.

Qualifications

• Experience in customer service roles is accepted.
• Ability to handle calls and perform data entry.
• Skill in documenting calls and managing customer relationships.

Responsibilities

• Receive and place telephone calls.
• Maintain customer relationships and handle inquiries.
• Document calls and evaluate customer accounts.

Skills

Customer service experience

Data entry skills

Telephone communication

Attention to accuracy

Job description

Customer Service Representative // By field MA 01922

• Full-time

Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at http://www.mindlance.com.


Business Customer Service Representative

Location 12 Kent Way; By field MA 01922

Division Pharma

Contract 3 Months Temp-To-Hire

Training 3 - 4 weeks of 9 – 5:30PM

Schedule The Schedules are going to be first come, first serve (MUST BE ABLE TO WORK SATURDAYS)

· 1 schedule is 5 days (including Sat), 4 weekdays 8AM – 4:30PM, and Sat 9AM – 5:30PM

· Rest of schedules are 4 days (including Sat), 3 weekdays 8AM – 7:30PM, and Sat 9AM – 6PM

Description

· Any customer service experience would be acceptable

· Receive and place telephone calls. Perform data entry and use software programs.

· Maintain solid customer relationships by handling their questions and concerns with speed and professionalism.

· Must document all calls and evaluate each account to determine if further research is necessary. Responsible for providing world-class service to our customers in an accurate, efficient, and professional manner.

· Required to meet productivity standards as set forth by the management team; and identify and report trends in call drivers to management.

· Requires close attention to accuracy, performs independently, subject to practices and procedures.

If you are available and interested then please reply me with your “ Chronological Resume ” and call me on (678)-405-3590 .

Thanks & Regards,

ranadheerm@mindlance .com


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