Customer Care Specialist — Mobility Solutions Advocate

Talentify; Palm Harbor (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid Time Off

Company paid holidays

Health, Dental, Vision, Life Insurance

401k Company Match

Tuition reimbursement and Education

Background check

Job summary

National Seating and Mobility (NSM) is hiring a Customer Service Representative in Florida. You will act as liaison among clients, caregivers, and referral sources, ensuring responsive communication and accurate information flow.

The role emphasizes HEARTS values, with responsibilities including phone support, order coordination, data entry, and inventory-related tasks within a full-time, day-shift schedule.

Qualifications

• High School Diploma or G.E.D. required.
• Strong communication and computer skills.
• Organized, detail oriented, and customer-focused.
• Ability to handle inquiries professionally on calls.

Responsibilities

• Answer phone calls and manage inquiries in a professional manner.
• Coordinate with branch staff, clients, clinicians, and caregivers for orders.
• Assist with work orders, verify client information and eligibility, entry of equipment details.
• Handle data entry, clerical tasks, inventory support, and receiving deliveries.

Skills

Communication Proficiency

Computer Proficiency

Organizational Skills

Customer/Client Focus

Education

High School Diploma or G.E.D.

Job description

National Seating and Mobility (NSM) is hiring a Customer Service Representative in Florida. You will act as liaison among clients, caregivers, and referral sources, ensuring responsive communication and accurate information flow.

The role emphasizes HEARTS values, with responsibilities including phone support, order coordination, data entry, and inventory-related tasks within a full-time, day-shift schedule.