Customer Experience Specialist — Mobility Solutions

National-Seating-; Farmers Branch (TX); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Company paid holidays

401k Company Match

Tuition reimbursement and Education​al

Job summary

National Seating & Mobility (NSM) is seeking mission‑driven team members to join our operations support group in Texas. This role focuses on delivering excellent client service through phone support, order management, and accurate data entry.

You will collaborate with branch staff, clinicians, and caregivers, assist with work orders, and help verify client information and funding eligibility. NSM offers benefits, paid holidays, 401k match, and tuition assistance.

Qualifications

• High School Diploma or G.E.D. required.
• Strong organizational skills and attention to detail.
• Customer-focused with good communication abilities.

Responsibilities

• Answer phone calls and manage inquiries professionally.
• Order management coordinating with branch staff, clients, clinicians, and caregivers.
• Assist in completing work orders, verify client information and funding eligibility.
• Perform data entry, clerical tasks, assist with inventory, and receive deliveries.

Skills

Organizational Skills

Customer/Client Focus

Data Entry

Education

High School Diploma or G.E.D.

Job description

National Seating & Mobility (NSM) is seeking mission‑driven team members to join our operations support group in Texas. This role focuses on delivering excellent client service through phone support, order management, and accurate data entry.

You will collaborate with branch staff, clinicians, and caregivers, assist with work orders, and help verify client information and funding eligibility. NSM offers benefits, paid holidays, 401k match, and tuition assistance.