Customer Care Specialist - Mobility Solutions

Commercial Vehicle Group; Town of Florida (NY); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Company paid holidays

401k Company Match

Tuition reimbursement and Education...

Job summary

National Seating & Mobility (NSM) provides a mission-driven environment where team members directly impact our clients’ lives. We serve diverse mobility needs and tailor solutions to keep clients moving.

NSM offers growth opportunities, a values-based culture, and an inclusive workplace. You will handle inquiries, coordinate orders, assist with work orders, and maintain accurate records as part of our team.

Qualifications

• High School Diploma or GED required.
• Strong organizational skills.
• Customer-focused approach and attention to detail.
• Experience with data entry and clerical tasks is a plus.

Responsibilities

• Answer phone calls and manage inquiries in a helpful, professional manner.
• Order management and coordination with branch staff, clients, clinicians, and caregivers.
• Assist in completing work orders with client information and eligibility verification.
• Perform data entry, clerical tasks, assist with inventory, and receive deliveries.

Skills

Organizational Skills

Customer/Client Focus

Education

High School Diploma or GED

Job description

National Seating & Mobility (NSM) provides a mission-driven environment where team members directly impact our clients’ lives. We serve diverse mobility needs and tailor solutions to keep clients moving.

NSM offers growth opportunities, a values-based culture, and an inclusive workplace. You will handle inquiries, coordinate orders, assist with work orders, and maintain accurate records as part of our team.