Patient Care & Equipment Delivery Specialist

QUIPT HOME MEDICAL INC; Wasilla (AK); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Medical Insurance

Dental & Vision Insurance

Short Term Disability Insurance

Long Term Disability Options

Life Insurance

Generous PTO

Paid Holidays

401K

401K match

Competitive Pay

Job summary

Quipt Home Medical is seeking a Customer Service Representative to be the first point of contact for patients, caregivers, referral sources, and commercial accounts. You will handle inquiries, qualify orders, and process them accurately while maintaining a courteous approach.

Responsibilities include verifying insurance, obtaining authorizations, and assisting with deliveries. The role emphasizes strong communication, problem solving, and adherence to company policies within a fast-paced

Qualifications

• High School Diploma or equivalent is required.
• Previous experience in clerical or customer service is preferred.
• MS Office knowledge (Word, Excel) is required.
• Proficient general office skills (typing, faxing, filing, multi-line phones).
• Must be 21+ with clean driving record for insurance purposes.

Responsibilities

• Interact with patients, caregivers, referrals, and accounts to provide information and resolve inquiries.
• Receive, qualify, and process customer orders accurately and timely.
• Verify insurance eligibility and obtain required authorizations when needed.

Skills

Communication skills

Interpersonal skills

Education

High School Diploma or equivalent

Tools

Microsoft Office (Word, Excel)

Job description

Quipt Home Medical is seeking a Customer Service Representative to be the first point of contact for patients, caregivers, referral sources, and commercial accounts. You will handle inquiries, qualify orders, and process them accurately while maintaining a courteous approach.

Responsibilities include verifying insurance, obtaining authorizations, and assisting with deliveries. The role emphasizes strong communication, problem solving, and adherence to company policies within a fast-paced