Bilingual Customer Service Specialist - EN/ES

Cintas Corporation; Independence Township, Northern (OH, KY); Hybrid; USD 32,000 - 46,000; Full time

Benefits offered by this job

Competitive pay

401(k) with company match

Paid time off

Career advancement opportunities

Medical, dental, vision benefits

Job summary

Cintas Corporation seeks a Customer Service Representative to assist internal partners and external customers via calls, data entry, and issue resolution. You will manage account activity, invoicing, and report generation with focus on accuracy and timely follow-up.

The role requires 1+ years of customer service experience and English/Spanish bilingual ability. This full-time position is based in Independence, OH, with a first shift.

Qualifications

• 1+ years of customer service experience
• Bilingual in English and Spanish preferred
• Strong communication and problem-solving skills

Responsibilities

• Answer customer calls and provide prompt issue resolution
• Data entry and account reconciliation tasks
• Prepare reports and invoices
• Process new accounts and orders
• Make outbound calls to obtain information or provide follow-up
• Assist in various projects as needed

Skills

Customer service

Bilingual English/Spanish

Communication

Education

High School Diploma or GED

Bachelor's degree preferred

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Cintas Corporation seeks a Customer Service Representative to assist internal partners and external customers via calls, data entry, and issue resolution. You will manage account activity, invoicing, and report generation with focus on accuracy and timely follow-up.

The role requires 1+ years of customer service experience and English/Spanish bilingual ability. This full-time position is based in Independence, OH, with a first shift.