Customer Care Specialist - Growth, Training & Benefits

Lineage Logistics

Chester (VA)

On-site

USD 22,000 - 37,000

Full time

7 days ago

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Benefits offered by this job

On-the-job training

Opportunities for growth and career

Benefits after 30 days of employment

Safe, stable, reliable work

Medical, dental, and basic life and AD

401k retirement plan

Paid time off

Annual bonus eligibility

Minimum of 7 holidays

Job summary

Lineage Logistics is seeking a Customer Care Representative in Chester, VA. The role involves processing customer orders, tracking product availability, and resolving inquiries in a timely manner. You will work with warehouse teams to coordinate product availability and scheduling, while building strong customer relationships.

The position emphasizes accuracy, organization, and clear communication. Opportunities for growth, comprehensive benefits, and a collaborative work environment are

Qualifications

Excellent verbal and written communication skills.
Organizational skills and ability to multi-task.

Responsibilities

Process customer orders and verify accounts.
Track product availability and resolve customer inquiries in a timely manner.
Develop and maintain customer relationships; generate reports on demand.
Coordinate product availability and staffing with warehouse team.
Serve as first point of contact for customer issues.
Maintain and file documentation in an organized manner.

Skills

Excellent verbal and written коммуника

Education

High School diploma or GED

Tools

Microsoft Office Suite

Job description

The position emphasizes accuracy, organization, and clear communication. Opportunities for growth, comprehensive benefits, and a collaborative work environment are

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