On-Site Customer Care Specialist - Growth Path

Lineage Logistics; Chester (VA); On-site; USD 22,000 - 37,000; Full time

Benefits offered by this job

On-the-job training

Opportunities for growth and career...

Benefits after 30 days of employment

Job summary

Lineage Logistics is hiring a Customer Care Representative for Chester, VA. This on-site role handles customer orders, tracks product availability, resolves inquiries, and maintains professional customer relationships daily.

The position offers on-the-job training, growth opportunities, benefits after 30 days, and a schedule with primary and floating shifts. A path toward leadership within the warehouse team is mentioned in the posting.

Qualifications

• Excellent verbal and written communication skills.
• Proficient computer skills, including Microsoft Office Suite.
• Ability to multi-task and prioritize workload.

Responsibilities

• Process customer orders and verify accounts accurately and promptly.
• Track product availability and coordinate with warehouse team.
• Resolve customer inquiries and maintain professional relationships.
• Generate reports as requested (weekly/monthly).
• Coordinate with Operations on special client requests; expedite when necessary.

Skills

Customer service

Communication

Microsoft Office

Education

High School diploma or GED

Tools

MS Office

Job description

Lineage Logistics is hiring a Customer Care Representative for Chester, VA. This on-site role handles customer orders, tracks product availability, resolves inquiries, and maintains professional customer relationships daily.

The position offers on-the-job training, growth opportunities, benefits after 30 days, and a schedule with primary and floating shifts. A path toward leadership within the warehouse team is mentioned in the posting.