Customer Care Specialist: Growth Path & Training

CCF Family of Brands; Mesa (AZ); On-site; USD 37,000 - 42,000; Full time

Benefits offered by this job

On-site training

Learning management system

Cross-brand mobility

Leadership development

401(k) match

Health insurance

Dental & Vision

PTO & dress code

Job summary

CheckSmart in Mesa, AZ, is seeking a Customer Service Representative to deliver exceptional in-store experiences. You will handle check cashing, money transfers, and customer payments while building relationships with a diverse customer base.

Training is provided to support long-term growth in a fast-paced environment. Candidates should be able to work full-time, including weekends, and maintain high standards of accuracy and customer service.

Qualifications

• High school diploma or equivalent required.
• Excellent verbal and written communication with customers and colleagues.
• Meticulous attention to detail and data entry accuracy.
• Proficiency with phones, POS system, Microsoft Office, and other computer systems.

Responsibilities

• Cultivate lasting customer relationships and drive repeat business.
• Review, validate, and process customer transactions with accuracy.
• Offer personalized financial services to fit customers' lifestyles.
• Enter and maintain customer information in the POS system.
• Assist in on-site campaigns and store events.
• Maintain store appearance and ensure cleanliness.

Skills

Verbal communication

Written communication

Data entry

POS system

Microsoft Office

Phone usage

Education

High school diploma or equivalent

Tools

POS system

Microsoft Office

Job description

CheckSmart in Mesa, AZ, is seeking a Customer Service Representative to deliver exceptional in-store experiences. You will handle check cashing, money transfers, and customer payments while building relationships with a diverse customer base.

Training is provided to support long-term growth in a fast-paced environment. Candidates should be able to work full-time, including weekends, and maintain high standards of accuracy and customer service.