Customer Care Specialist – Full-Time, Paid Training

Larson Dodge; Fife (WA); On-site; USD 39,000 - 45,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Dental Insurance

Company-Paid Life Insurance

AD&D Insurance

401(k) with Company Match

Paid Time Off

Holidays

Employee Assistance Program (EAP)

Employee Vehicle Purchase Program

Job summary

Larson Automotive Group is hiring a Customer Care Representative to join our Business Development Center (BDC). You will answer incoming calls, schedule appointments, follow up with customers, and help connect them with the right sales or service team.

No automotive experience is required—we'll provide the paid training you need to succeed and support your growth within Larson's teams.

Qualifications

• Excellent communication and active listening skills.
• Strong customer service and interpersonal skills.
• Ability to multitask and stay organized in a fast-paced environment.
• Comfortable speaking with customers by phone and through written communication.
• Strong attention to detail and accurate data entry skills.
• Desire to build a long-term career within Larson Automotive Group.

Responsibilities

• Serve as a primary point of contact for customer phone calls.
• Help create a positive first impression for every customer.
• Schedule service appointments and coordinate customer communication between departments.
• Support service and sales departments with administrative coordination.
• Maintain accurate notes, follow-up, and organization throughout the day.
• Deliver consistent, high-quality customer care experiences.

Skills

Communication skills

Phone skills

Multitasking

Attention to detail

Team player

Customer service

Active listening

Job description

Larson Automotive Group is hiring a Customer Care Representative to join our Business Development Center (BDC). You will answer incoming calls, schedule appointments, follow up with customers, and help connect them with the right sales or service team.

No automotive experience is required—we'll provide the paid training you need to succeed and support your growth within Larson's teams.