Automotive BDC Specialist — Paid Training & Fast Growth

Paylocity; Lake Bluff (IL); On-site; USD 33,000 - 56,000; Full time

Benefits offered by this job

Paid Training

Career Growth

Comprehensive Benefits

401(k) Retirement Plan

Paid Time Off

Life Insurance

Employee Discounts

Daily Pay Options

Ongoing Training

Job summary

Kunes Auto Group is seeking an Automotive BDC Representative to join our growing dealership team. As the first point of contact for potential customers, you'll engage leads, schedule appointments, and provide a top-tier experience through phone, text, and email outreach—directly supporting our sales team and driving showroom traffic.

Whether you've worked in a call center, retail, customer service, or another phone-based role, we provide the training and support to help you build a successful

Qualifications

• Prior BDC, call center, or customer service experience preferred.
• Excellent verbal and written communication skills.
• Strong multitasking and organizational skills.
• Professional, positive, and team-oriented attitude.
• Proficient computer and typing skills.
• Ability to thrive in a fast-paced environment.
• Ability to work nights and weekends.

Responsibilities

• Respond quickly to online leads and phone inquiries.
• Initiate outbound calls, texts, and emails to schedule and confirm sales appointments.
• Build rapport and maintain communication with potential customers.
• Set, confirm, and follow up on appointments.
• Follow up with leads that have not yet visited or purchased.
• Accurately document all customer interactions in the CRM system.
• Collaborate with the sales team to drive customer engagement and showroom traffic.
• Learn and apply scripts, techniques, and processes that lead to successful appointments.

Skills

BDC experience

Communication skills

Multitasking

Team-oriented

Typing skills

Fast-paced environment

Nights and weekends

Tools

CRM software

Job description

Kunes Auto Group is seeking an Automotive BDC Representative to join our growing dealership team. As the first point of contact for potential customers, you'll engage leads, schedule appointments, and provide a top-tier experience through phone, text, and email outreach—directly supporting our sales team and driving showroom traffic.

Whether you've worked in a call center, retail, customer service, or another phone-based role, we provide the training and support to help you build a successful