Pro Customer Service & Sales Specialist

The Home Depot; Jackson (TN); On-site; USD 36,000 - 48,000; Full time

Job summary

A leading home improvement retailer is looking for individuals to join their Pro Customer Service/Sales Team in Jackson, Tennessee. The role involves delivering exceptional customer experiences to professional clients, including contractors and property owners, driving sales through product knowledge, and maintaining clean and safe conditions. Team members will assist at the Pro Desk, manage deliveries, and meet sales goals while providing outstanding service tailored to unique project needs. Bilingual communication may be preferred.

Qualifications

• Ability to build and maintain professional relationships with Pro customers.
• Skills in resolving delivery issues.
• Knowledge of product recommendations.

Responsibilities

• Meet monthly sales goals and metrics.
• Assist customers at the Pro Desk and manage deliveries.
• Monitor inventory and execute sales initiatives.

Skills

Outstanding service based on unique project needs

Proactive sales leveraging product knowledge

Bilingual communication skills

Job description

A leading home improvement retailer is looking for individuals to join their Pro Customer Service/Sales Team in Jackson, Tennessee. The role involves delivering exceptional customer experiences to professional clients, including contractors and property owners, driving sales through product knowledge, and maintaining clean and safe conditions. Team members will assist at the Pro Desk, manage deliveries, and meet sales goals while providing outstanding service tailored to unique project needs. Bilingual communication may be preferred.