Customer Care Specialist - Banking & Insurance

Community Choice Financial Family of Brands; Palm Bay (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Community Choice Financial Family of Brands in Florida seeks a Customer Service Representative to be the first point of contact for customers seeking support with personal loans, retail financing, and insurance products. You will handle inbound calls, emails, and chats to answer questions, process payments, and resolve account issues accurately and securely.

You will educate customers on financial solutions that support stability and growth while adhering to compliance and privacy standards,

Responsibilities

• Handle inbound calls, emails, and chats to assist customers.
• Process payments and resolve account issues accurately and securely.

Job description

Community Choice Financial Family of Brands in Florida seeks a Customer Service Representative to be the first point of contact for customers seeking support with personal loans, retail financing, and insurance products. You will handle inbound calls, emails, and chats to answer questions, process payments, and resolve account issues accurately and securely.

You will educate customers on financial solutions that support stability and growth while adhering to compliance and privacy standards,