Banking & Financing Customer Care Specialist

Community Choice Financial Family of Brands; Memphis (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

Community Choice Financial Family of Brands is seeking a Customer Service Representative to be the first point of contact for customers using personal loans, retail financing, and insurance products. You will handle inbound calls, emails, and chats to answer questions, process payments, and resolve account issues securely.

Join a supportive team focused on customer success, receive ongoing training, and help customers achieve their financial goals while upholding compliance and privacy standards

Job description

Community Choice Financial Family of Brands is seeking a Customer Service Representative to be the first point of contact for customers using personal loans, retail financing, and insurance products. You will handle inbound calls, emails, and chats to answer questions, process payments, and resolve account issues securely.

Join a supportive team focused on customer success, receive ongoing training, and help customers achieve their financial goals while upholding compliance and privacy standards