Customer Care Specialist – Auto Collision Center

Caliber Collision; Garden Grove (CA); Sur place; USD 26 000 - 29 000; Plein temps

Avantages offerts par ce poste

Medical benefits

Dental benefits

Vision benefits

Overtime pay

Paid vacation

Career growth

Production shop experience

Résumé du poste

Caliber Collision's Service Center Garden Grove is seeking a Customer Service Representative to greet customers and deliver extraordinary service, while monitoring work flow and coordinating Rental Car/Tow services for a one-stop experience. Ideal candidates have 1+ year in a customer-facing role, strong communication, and the ability to work with multiple software systems in a fast-paced shop environment.

Benefits include medical, dental and vision, overtime, paid vacation and growth

Qualifications

• Effective verbal and written communication skills.
• Ability to navigate multiple software systems, i.e., Microsoft Office Suite.
• Work through competing priorities and adapt easily to a fast-paced environment.
• Ability to provide personable, friendly customer service to internal and external customers.
• Ability to work in a collaborative environment.

Responsabilités

• Greeting customers and providing extraordinary customer service.
• Monitor workload and coordinate load levels as needed.
• Coordinate Rental Car/Tow companies for one-stop service.

Connaissances

Verbal communication

Written communication

Microsoft Office

Prioritization

Collaborative work

Description du poste

Caliber Collision's Service Center Garden Grove is seeking a Customer Service Representative to greet customers and deliver extraordinary service, while monitoring work flow and coordinating Rental Car/Tow services for a one-stop experience. Ideal candidates have 1+ year in a customer-facing role, strong communication, and the ability to work with multiple software systems in a fast-paced shop environment.

Benefits include medical, dental and vision, overtime, paid vacation and growth