Customer Care Specialist - 5-Day Week, Training Provided

UniFirst Corporation; Clarksburg (WV); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401K with Company Match

Profit Sharing

Health Insurance

Employee Assistance Program

Life Insurance

Paid Time Off

Direct Payroll Deposit

Tuition Reimbursement

30% Employee Discount

Employee Referral Bonuses

Job summary

UniFirst Corporation seeks a dedicated Customer Service Representative to join our team. You will liaise between customers and the company, ensuring outstanding service while supporting the Sales Department and performing AR duties.

We offer on-the-job training and a 5-day work week with Saturdays and Sundays off. This role emphasizes professional phone and email etiquette, accuracy in data entry, and a collaborative, team-oriented approach.

Qualifications

• 2 years of Customer Service experience preferred.
• Accounts receivable experience encouraged.
• High School diploma or GED recommended.
• Verbal and written communication via telephone and email.

Responsibilities

• Assist customers by answering questions related to accounts, procedures, and services by telephone or email.
• Provide excellent customer service to both customers and UniFirst personnel.
• Perform accounts receivable duties: calling on outstanding accounts, processing credits and exchanges, and resolving account conflicts.
• Partner and provide administrative support to UniFirst’s Sales Department.
• Perform basic data entry and other administrative duties.

Skills

Customer service

Accounts receivable

Phone etiquette

Microsoft Office

Data entry

Team player

Problem solving

Time management

Education

High School diploma or GED

Tools

Outlook

Excel

Word

TEAMS

Job description

UniFirst Corporation seeks a dedicated Customer Service Representative to join our team. You will liaise between customers and the company, ensuring outstanding service while supporting the Sales Department and performing AR duties.

We offer on-the-job training and a 5-day work week with Saturdays and Sundays off. This role emphasizes professional phone and email etiquette, accuracy in data entry, and a collaborative, team-oriented approach.