Customer Service Champion — 5‑Day Week, On‑the‑Job Training

UniFirst; Odessa (TX); On-site; USD 32,000 - 44,000; Full time

Benefits offered by this job

401K with Company Match

Profit Sharing

Health Insurance

Paid Time Off

Direct Payroll Deposit

Tuition Reimbursement

30% Employee Discount

Employee Referral Bonuses

Job summary

UniFirst is seeking a dedicated Customer Service Representative to join our team in Texas. You will act as a liaison between customers and the company, handling inquiries by phone or email and supporting the Sales Department.

We offer on-the-job training, a 5-day work week with weekends off, and opportunities for growth within a large, globally operating organization. Prior accounts receivable experience is encouraged.

Qualifications

• Verbal & written communication skills with professional telephone and email etiquette.
• Active listener, responsive and personable in interactions.
• Time management and organizational skills with attention to detail.
• Collaborative, team-player capable of working independently.
• Strong problem solving in a dynamic environment.

Responsibilities

• Assist customers by answering questions related to accounts, procedures, and services by telephone or email.
• Provide excellent customer service to customers and UniFirst personnel.
• Perform accounts receivable duties: calling on outstanding accounts, processing credits and exchanges, and resolving conflicts through UniFirst’s escalation process.
• Partner and provide administrative support to UniFirst’s Sales Department.
• Perform basic data entry and other administrative duties.

Skills

Verbal & written communication

Active listener

Team-player

Time management

Problem solver

Detail-oriented

Education

High School diploma or GED

Tools

Microsoft Office (Outlook, Excel, Word, TEAMS)

Job description

UniFirst is seeking a dedicated Customer Service Representative to join our team in Texas. You will act as a liaison between customers and the company, handling inquiries by phone or email and supporting the Sales Department.

We offer on-the-job training, a 5-day work week with weekends off, and opportunities for growth within a large, globally operating organization. Prior accounts receivable experience is encouraged.