Customer Care Specialist — 3-Week Training

Modis; Owensboro (KY); On-site; USD 30,000 - 40,000; Full time

Job summary

A staffing agency is seeking a Customer Service Representative in Owensboro, KY. The role requires providing high-quality telephone support to customers, resolving inquiries, and maintaining accounts. Candidates should have excellent communication and problem-solving skills, the ability to quickly understand products, and proficiency in using word processing and spreadsheet software. This is a contract position lasting over six months and includes three weeks of training.

Qualifications

• Ability to quickly gain knowledge of all assigned products.
• Ability to solve problems rapidly.
• Good keyboard, phone, and PC skills.

Responsibilities

• Responsible for providing high quality telephone customer service.
• Resolving customer inquiries and account information.
• Researching customer problems that couldn't be resolved during initial contact.

Skills

Excellent customer service skills

Communication skills

Problem-solving skills

Keyboard skills

Proficiency in word processing and spreadsheet software

Sales and referral skills

Job description

A staffing agency is seeking a Customer Service Representative in Owensboro, KY. The role requires providing high-quality telephone support to customers, resolving inquiries, and maintaining accounts. Candidates should have excellent communication and problem-solving skills, the ability to quickly understand products, and proficiency in using word processing and spreadsheet software. This is a contract position lasting over six months and includes three weeks of training.