Customer Care Specialist - Flexible Hours & Growth

Domino's; Louisville (KY); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Flexible Hours

Competitive wages

Employee discount on all food items

Advancement opportunities

Paid Training

Job summary

A local franchise company in Louisville is seeking a Customer Service Representative to join their team. The role involves answering calls, resolving customer inquiries, and documenting interactions. Ideal candidates should possess strong communication skills, problem-solving abilities, and a positive attitude. Flexible hours, competitive wages, and employee discounts on food items are offered, along with advancement opportunities and paid training. Experience in customer service is preferred.

Qualifications

• Previous customer service experience preferred.
• Customer service certifications are a plus.
• Ability to work in a fast‑paced environment.

Responsibilities

• Answer incoming customer calls, emails, and chat messages promptly.
• Resolve customer inquiries, complaints, and issues with a positive attitude.
• Process orders, refunds, and exchanges accurately.
• Document customer interactions and update account information.

Skills

Excellent verbal and written communication skills

Strong problem‑solving abilities

Active listening skills

Efficient time management

Basic computer skills

Team player

Education

High school diploma or equivalent

Tools

Customer service software

Job description

A local franchise company in Louisville is seeking a Customer Service Representative to join their team. The role involves answering calls, resolving customer inquiries, and documenting interactions. Ideal candidates should possess strong communication skills, problem-solving abilities, and a positive attitude. Flexible hours, competitive wages, and employee discounts on food items are offered, along with advancement opportunities and paid training. Experience in customer service is preferred.