Insurance Customer Support Specialist

Kelly; Louisville (KY); On-site; USD 18,184 - 25,898; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Retirement savings plan

Paid sick leave and holidays

Telemedicine services

Job summary

A leading staffing agency in Louisville is seeking a dedicated Customer Service Rep to provide excellent assistance to clients. Responsibilities include answering calls, providing insurance quotes, and maintaining customer records. Applicants should have at least two years of relevant experience and a high school diploma. This role offers competitive pay, training, and multiple benefits including health coverage and a retirement plan, with a focus on employee growth and development.

Qualifications

• Two years of work experience in a customer service or office setting.
• Must have proven ability to provide consistently high-quality service.

Responsibilities

• Answer incoming calls and respond to customer inquiries.
• Gather necessary information to provide accurate quotes.
• Assist customers with policy changes, claims, and payments.
• Maintain accurate and detailed customer records.

Skills

Customer service experience

Knowledge of insurance products

Communication skills

Education

High school diploma or equivalent

Job description

A leading staffing agency in Louisville is seeking a dedicated Customer Service Rep to provide excellent assistance to clients. Responsibilities include answering calls, providing insurance quotes, and maintaining customer records. Applicants should have at least two years of relevant experience and a high school diploma. This role offers competitive pay, training, and multiple benefits including health coverage and a retirement plan, with a focus on employee growth and development.