Customer Care & Sales Support Specialist – Temp-to-Perm

Victaulic Company; Easton (Northampton County); Sur place; USD 40 000 - 60 000; Plein temps

Résumé du poste

A prominent valve manufacturing firm is seeking a Customer Care Account Representative in Easton, PA. This role involves managing customer inquiries, processing orders, and maintaining strong relationships with both internal and external customers. Candidates should have at least three years of customer service experience, excellent communication skills, and proficiency in Microsoft Office applications. Flexibility in schedule and the ability to work occasional overtime is required. Strong problem-solving skills will contribute to customer satisfaction and company goals.

Qualifications

• Minimum three years of customer service experience required.
• Must possess excellent communication skills.
• Willing to be flexible in schedule and work occasional overtime.

Responsabilités

• Provide professional response to product and order inquiries.
• Develop customer relationship management with internal and external customers.
• Perform order processing and service-related activities.

Connaissances

Customer service skills

Communication skills

Proficient in Microsoft Office

Project management skills

Formation

Bachelor's Degree

Outils

Microsoft Word

Microsoft Excel

Microsoft Access

Microsoft Project

Description du poste

A prominent valve manufacturing firm is seeking a Customer Care Account Representative in Easton, PA. This role involves managing customer inquiries, processing orders, and maintaining strong relationships with both internal and external customers. Candidates should have at least three years of customer service experience, excellent communication skills, and proficiency in Microsoft Office applications. Flexibility in schedule and the ability to work occasional overtime is required. Strong problem-solving skills will contribute to customer satisfaction and company goals.