Customer Care & Sales Support Specialist

Ashley Furniture Industries; Missouri; On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Extended health and dental benefits

Employee Discount from 10% - 30%

Life/Disability Insurance

401K

Paid Time off

Job summary

Ashley Furniture Industries in Missouri is seeking a Customer Service Representative to be the first point of contact for customers, delivering exceptional service and administrative support.

The ideal candidate will have a high school diploma, experience in customer service, and be familiar with Microsoft Office Suite. This role includes greeting customers, processing sales orders, and resolving customer inquiries. Comprehensive benefits like health insurance, paid time off, and employee discounts are offered.

Qualifications

• Legally authorized to work in the US.
• At least 18 years old.
• 1 year of customer service experience preferred.
• Ability to work flexible hours, including weekends.

Responsibilities

• Greet all customers in a warm, professional manner.
• Assist with processing sales orders accurately.
• Address customer inquiries and concerns professionally.
• Maintain accurate records and prepare routine reports.

Skills

Customer service

Microsoft Office Suite

Cash handling

Communication

Education

High school diploma or equivalent

Tools

Point-of-sale systems

Retail management software

Job description

Ashley Furniture Industries in Missouri is seeking a Customer Service Representative to be the first point of contact for customers, delivering exceptional service and administrative support.

The ideal candidate will have a high school diploma, experience in customer service, and be familiar with Microsoft Office Suite. This role includes greeting customers, processing sales orders, and resolving customer inquiries. Comprehensive benefits like health insurance, paid time off, and employee discounts are offered.