Customer Care & Sales Support Specialist

Ashley Furniture Industries; Holland (OH); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Extended health, dental benefits, and vision insurance

Employee Discount from 10% - 30%

Life/Disability Insurance

Flex Spending Account

401K

Paid Time off

Job summary

Ashley Furniture Industries is seeking a Customer Service Representative in Holland, Ohio. This vital role involves delivering excellent customer service, managing sales orders, and assisting with various office functions. Being the first point of contact, the representative plays a key role in building customer relationships and contributing to operational success.

Eligible candidates should have a high school diploma, customer service experience, and the ability to work flexible hours, including weekends. Enjoy benefits like health insurance, employee discounts, and 401K.

Qualifications

• Legally authorized to work in the US.
• At least 18 years old.
• 1 year of customer service or administrative experience preferred.
• Ability to work flexible hours, including weekends and holidays.

Responsibilities

• Greet customers professionally and provide exceptional customer service.
• Assist with processing sales orders and managing customer accounts.
• Follow established cash handling procedures and reconcile transactions.
• Address customer inquiries and concerns professionally.
• Support Management with operational audits and compliance checks.
• Collaborate with sales team for seamless customer experience.

Skills

Customer service

Microsoft Office Suite

Communication

Team collaboration

Education

High school diploma or equivalent

Job description

Ashley Furniture Industries is seeking a Customer Service Representative in Holland, Ohio. This vital role involves delivering excellent customer service, managing sales orders, and assisting with various office functions. Being the first point of contact, the representative plays a key role in building customer relationships and contributing to operational success.

Eligible candidates should have a high school diploma, customer service experience, and the ability to work flexible hours, including weekends. Enjoy benefits like health insurance, employee discounts, and 401K.