Customer Care & Sales Pro - Commission, Full-Time

Terminix Triad; Greensboro (NC); Presencial; USD 19.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Commission

In-office

Descripción de la vacante

Terminix of the Triad in Greensboro, NC is hiring a Customer Care Representative to support customers with scheduling and service needs while turning inquiries into sales. This full-time, in-office role emphasizes problem-solving and relationship building.

You will answer inbound calls, assist with payments, provide price quotes, and follow up on leads. A year of customer service or sales experience helps you stay calm under pressure in a fast-paced environment.

Formación

• Have at least a year of experience in customer service or sales.
• Love talking to people and solving problems.
• Stay calm under pressure and work well in a fast-paced environment.
• Know your way around a computer and can multitask.
• Have a sales mindset – confident, goal-driven, and persistent.
• Are dependable, organized, and a team player.

Responsabilidades

• Answer inbound calls from existing and new customers.
• Assist with scheduling, payments, and customer retention.
• Convert service inquiries into sales.
• Make outbound calls to follow up on proposals or confirm service.
• Provide price quotes, track proposals, and follow up with leads.
• Resolve customer issues and escalate as needed.
• Deliver great service with a problem-solving mindset.
• Hit individual sales targets and support team performance goals.

Conocimientos

Customer service

Sales

Problem solving

Communication

Multi-tasking

Herramientas

CRM software

Descripción del empleo

Terminix of the Triad in Greensboro, NC is hiring a Customer Care Representative to support customers with scheduling and service needs while turning inquiries into sales. This full-time, in-office role emphasizes problem-solving and relationship building.

You will answer inbound calls, assist with payments, provide price quotes, and follow up on leads. A year of customer service or sales experience helps you stay calm under pressure in a fast-paced environment.