Customer Care & Collections Specialist - Day Shift, Commission

Terminix International Company; Flat Rock (NC); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

FSA

Life insurance

Paid holidays

PTO

401(k) with match

Profit-sharing

Paid training

Job summary

Terminix Service, Inc. in Flat Rock, NC is hiring a Customer Service & Collections Representative to handle a high-volume call environment, resolve account issues, collect payments, and drive sales.

This full-time, day-shift role offers $17.50 per hour starting pay plus commission and a comprehensive benefits package. You'll work Monday–Friday, 8:00 AM–5:00 PM with no nights or weekends, participate in paid training from day one, and join a team committed to customer service and results.

Qualifications

• Strong communication and negotiation skills
• Experience in sales, collections, and/or customer service preferred
• Comfortable working in a fast-paced, goal-driven environment
• Reliable, positive, and ready to grow with us

Responsibilities

• Handle a high volume of inbound and outbound calls with professionalism and urgency
• Engage with customers to resolve account issues, collect payments, and offer solutions
• Drive sales through strong product knowledge and persuasive communication
• Maintain accurate records and follow up to ensure customer satisfaction

Job description

Terminix Service, Inc. in Flat Rock, NC is hiring a Customer Service & Collections Representative to handle a high-volume call environment, resolve account issues, collect payments, and drive sales.

This full-time, day-shift role offers $17.50 per hour starting pay plus commission and a comprehensive benefits package. You'll work Monday–Friday, 8:00 AM–5:00 PM with no nights or weekends, participate in paid training from day one, and join a team committed to customer service and results.