Customer Care Specialist

Terminix International Company; Flat Rock (NC); Presencial; USD 20 000 - 28 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical insurance

Dental insurance

Vision insurance

FSA

Life insurance

Paid holidays

PTO

401(k) with match

Profit-sharing

Paid training

Resumo da oferta

Terminix Service, Inc. in Flat Rock, NC is hiring a Customer Service & Collections Representative to handle a high-volume call environment, resolve account issues, collect payments, and drive sales.

This full-time, day-shift role offers $17.50 per hour starting pay plus commission and a comprehensive benefits package. You'll work Monday–Friday, 8:00 AM–5:00 PM with no nights or weekends, participate in paid training from day one, and join a team committed to customer service and results.

Qualificações

• Strong communication and negotiation skills
• Experience in sales, collections, and/or customer service preferred
• Comfortable working in a fast-paced, goal-driven environment
• Reliable, positive, and ready to grow with us

Responsabilidades

• Handle a high volume of inbound and outbound calls with professionalism and urgency
• Engage with customers to resolve account issues, collect payments, and offer solutions
• Drive sales through strong product knowledge and persuasive communication
• Maintain accurate records and follow up to ensure customer satisfaction

Descrição da oferta de emprego

Customer Service & Collections Representative

Location: Flat Rock NC (Work will be performed at this location)

Pay: $17.50/ hr. Starting Pay + Commission

Day shift schedule: Monday - Friday, 8:00 AM - 5:00 PM (no nights or weekends!)

Join our fast-paced team at Terminix Service Inc in Flat Rock, NC, where your people skills and drive make a real impact. We're looking for energetic professionals who thrive in a high-volume call environment and love helping customers while driving sales and results.

What You'll Do:

• Handle a high volume of inbound and outbound calls with professionalism and urgency
• Engage with customers to resolve account issues, collect payments, and offer solutions
• Drive sales through strong product knowledge and persuasive communication
• Maintain accurate records and follow up to ensure customer satisfaction

What We're Looking For:

• Strong communication and negotiation skills
• Experience in sales, collections, and/or customer service preferred
• Comfortable working in a fast-paced, goal-driven environment
• Reliable, positive, and ready to grow with us

Why Terminix Service Inc?

• $17.50 /hr. starting pay + competitive commission structure
• Full benefits package: Medical, dental, vision, FSA, life insurance, paid holidays, PTO, 401(k) with match, profit-sharing, and more
• Paid training from day one - including travel and meals at no cost to you

ABOUT TERMINIX SERVICE, INC.

Terminix Service Inc, a family-owned company with over 80 years of history and 57 locations across SC, western NC, and GA. We provide exceptional Commercial & Residential Pest Control Services from 57 branches across South Carolina, western North Carolina, and the CSRA region of Georgia. We are recognized for being among the top 10 pest control companies in the country. We invest in the people and communities where our employees live and work. We are not just in the BUG business, we're in the PEOPLE business.

We believe in hiring extraordinary people and providing them with the opportunities and benefits that they need to reach both professional and personal success. As a family business, we know that our success comes from our people. Nearly half of our employees have worked with us for more than five years.

Location: Flat Rock, NC (28731) Company: Terminix Service, Inc.