Customer Care & Retention Specialist - Flexible Schedule

Thad Hamilton - State Farm Agent; Papillion (NE); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Thad Hamilton - State Farm Agent seeks a Customer Relations Representative to create exceptional customer experiences that drive agency growth. You will manage inquiries, resolve issues, and support community needs while enhancing your career.

The ideal candidate demonstrates strong communication and problem-solving skills, with a preference for those with customer service experience. This role offers a flexible schedule, 401(k), training, and opportunities for advancement.

Qualifications

• Strong communication and problem-solving abilities.
• Experience in customer service is preferred.
• Calmness under pressure and high-stress situations.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information.
• Assist with customer retention strategies.
• Coordinate with other departments for customer satisfaction.

Skills

Communication and problem-solving skills

Customer service experience

Ability to handle high-stress situations calmly

Job description

Thad Hamilton - State Farm Agent seeks a Customer Relations Representative to create exceptional customer experiences that drive agency growth. You will manage inquiries, resolve issues, and support community needs while enhancing your career.

The ideal candidate demonstrates strong communication and problem-solving skills, with a preference for those with customer service experience. This role offers a flexible schedule, 401(k), training, and opportunities for advancement.