Flexible Schedule Customer Relations & Retention Specialist

Thad Hamilton; Omaha (NE); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Thad Hamilton - State Farm Agent is seeking a Customer Relations Representative to deliver exceptional customer service, resolve inquiries, and support agency growth in Papillion, NE.

This full-time role features a steady schedule, opportunities for advancement, and benefits such as a 401(k), paid time off, and a competitive salary. You'll work with a collaborative team to serve the local community and build lasting client relationships.

Qualifications

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication

Problem-solving

Customer service

Job description

Thad Hamilton - State Farm Agent is seeking a Customer Relations Representative to deliver exceptional customer service, resolve inquiries, and support agency growth in Papillion, NE.

This full-time role features a steady schedule, opportunities for advancement, and benefits such as a 401(k), paid time off, and a competitive salary. You'll work with a collaborative team to serve the local community and build lasting client relationships.