Customer Relations & Retention Specialist (Flexible Schedule)

Amanda Spencer - State Farm Agent; Omaha (NE); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Simple IRA

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Amanda Spencer - State Farm Agent is seeking a Customer Relations Representative to provide exceptional customer experiences and support the growth of the agency. In this role, you will manage customer inquiries, coordinate with team members, and anticipate community needs.

The ideal candidate must have strong communication and problem-solving skills, with a preference for previous customer service experience. Enjoy a flexible schedule, a competitive salary, and opportunities for advancement.

Qualifications

• Strong communication and problem-solving skills are essential.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication skills

Problem-solving skills

Customer service experience

Job description

Amanda Spencer - State Farm Agent is seeking a Customer Relations Representative to provide exceptional customer experiences and support the growth of the agency. In this role, you will manage customer inquiries, coordinate with team members, and anticipate community needs.

The ideal candidate must have strong communication and problem-solving skills, with a preference for previous customer service experience. Enjoy a flexible schedule, a competitive salary, and opportunities for advancement.