Customer Care Representative

Direct Staffing Inc; Tampa (FL); On-site; USD 42,000 - 54,000; Full time

Job summary

A staffing agency is seeking skilled individuals for a Production Technician position at a manufacturing plant. Responsibilities include managing calls, organizing documents, and ensuring smooth information flow. Candidates should have a High School diploma or equivalent, with at least 1 year of experience in a call center or medical environment. This opportunity offers diverse career paths, whether you are starting out or looking for new challenges.

Qualifications

• Minimum 1 year of college preferred.
• Experience working in an inbound/outbound call center.
• Managed care call center experience preferred.
• Knowledge of medical terminology.
• Managed care call center experience.

Responsibilities

• Makes and receives phone calls to exchange information.
• Sorts, labels, and organizes documents for work.
• Extracts and routes documents as needed.
• Extracts, sorts, preps, batches and routes documents within the company as needed.
• Operates camera/scanner and retrieves previously scanned information as needed.
• Copies incoming and outgoing correspondence.

Skills

Proficient with Microsoft Word

Proficient with Excel

Knowledge of medical terminology

1+ years in call center

Education

High School diploma or G.E.D

Job description

Kelly Services in partnership with Nissan is currently seeking high skilled individuals to fill Production Technician openings at the Nissan manufacturing plant located in Canton, MS.

Job Description

MAJOR JOB DUTIES AND RESPONSIBILITIES: Makes and receives phone calls to exchange information to accomplish tasks. Routinely files work, reports, etc. in case files and designated areas. Sorts, labels, alphabetizes documents/files, etc. for others to execute work effort. Extracts, sorts, preps, batches and routes documents within the company as needed. Operates camera/scanner and retrieves previously scanned information as needed. Copies incoming and outgoing correspondence.

Qualifications

• High School diploma or G.E.D (Minimum 1 year college preferred)
• 1+ years’ experience working in an inbound/outbound call center and/or medical appointing
• Proficient with Microsoft Word and Excel
• Knowledge of medical terminology
• Managed care call center experience

Additional Information

All your information is kept confidential as per EEO standards.

Why is this a greatopportunity? The answer is simple…working at our client is more than a job; it’s a career. The opportunities are diverse whether you are right at the start of your career or whether you are looking for new challenges this is the job for you, so be quick and apply now!