Customer Service Representative

Direct Staffing Inc; Urbandale (IA); On-site; USD 38,000 - 52,000; Full time

Job summary

A staffing agency is seeking a Production Technician to join a reputable customer service role. Responsibilities include providing product and service information to clients while ensuring a great customer experience through phone and email interactions. Ideal candidates will have over 2 years of customer service experience, proficiency in Microsoft Office Suite, and strong phone and data entry skills. This is a fantastic opportunity for a career-oriented individual looking for new challenges.

Qualifications

• Must have 2+ years of customer service experience.
• Proficient in Microsoft Office Suite, especially Excel and Outlook.
• Ability to handle phone and data entry efficiently.

Responsibilities

• Provide customers with product and service information.
• Handle customer interactions through phone and email.
• Ensure excellent customer experience through effective multitasking.

Skills

Customer Service experience

Microsoft Office Suite (Excel and Outlook)

Phone and Data Entry skills

Phone skills

Data entry

Tools

None

Job description

Kelly Services in partnership with Nissan is currently seeking high skilled individuals to fill Production Technician openings at the Nissan manufacturing plant located in Canton, MS.

Job Description

This employee will provide current and potential customers of an Ag/Turf/Construction company with product and service information, using both internal and external resources while ensuring an excellent customer experience. Customer interactions will be handled by phone & email and will require efficiency in multitasking and problem solving skills.

Qualifications

Top 3 Must-Haves:

• 2+ years of Customer Service experience
• Microsoft Office Suite Excel and Outlook
• Strong Phone and Data Entry skills

Additional Information

All your information is kept confidential as per EEO standards.

Why is this a great opportunity? The answer is simple…working at our client is more than a job; it’s a career. The opportunities are diverse whether you are right at the start of your career or whether you are looking for new challenges this is the job for you, so be quick and apply now!